Storage space is very limited at Hilton Palacio del Rio.
Be aware there are limitations to be considered regarding ingress/egress to the hotel.
Shipments generally will not be accepted if delivery is attempted more than 3 days prior to event start date. If delivery date is more than 3 days prior to event start date Storage Fees will be charged to Group.
If you require delivery be more than 3 days prior to event start date you must discuss with your Catering/Event Manager and see if such arrangement is possible and the costs you will incur with early delivery/storage.
If you anticipate shipping a moderate to large volume of boxes, materials, pallets, or equipment - it is imperative you consult with your Catering/Event Manager as early as possible to contract a separate space for storage or plan to utilize your designated office space. Rental fees may apply.
Please do not ship valuables. Hotel is not responsible for contents.
Hotel policies on safe package handling are based on advice from the United States Postal Service (USPS) and the Federal Centers for Disease Control and Prevention (CDC).