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Should you require a master account for billing purposes, please complete and return our credit application 45 days prior to your group/event's arrival date.. Upon approval, master accounts will be assigned per your instructions. Please be sure to advise your Catering/Event Manager in advance for any specific instructions on how you would like your bill organized.
In order to apply for credit, the group/event must meet a minimum of $5,000. 

Catering Local/Social, Corporate Events

Billing arrangements for all events must be made in accordance with the hotel policies. Refer to the below chart for the deposit schedule.

Upon signing contract

25% of Anticipated Revenue (Advance, Non-Refundable Deposit)

Thirty (30) days prior

50% of Remaining Balance

Ten (10) days prior

Remainder of Estimated Balance

Three (3) Business Days Prior (Guarantee Day)

Final Review/Final Balance Due

All bookings are required to be paid in full ten (30) business days prior to the function in the form of cashier checks, money order, or credit card. Full prepayment of any account paid with a personal check is required (30) business days prior to the date of your function. A valid credit card must be provided to your hotel catering representative and kept on file for any additional charges that may occur during your event. A credit card authorization form has been attached for your convenience.

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Hilton Palacio del Rio | 200 South Alamo Street, San Antonio, Texas 78205