Hilton Palacio del Rio Cendyn ePlanner

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Resumes
 

Resume Questionnaire

An informational Resume will be created by your Catering/Event Manager to communicate the unique needs and requests of  your program to our staff.  It is specific and unique to your group, and is based on the information you provide.
 
Approximately 2-3 months prior to arrival, your Manager will send you a Resume Questionnaire. Please complete and return to your Manager according to the timeline below. Your input is key to the overall success of your program, our goal is to insure we Exceed Your Expectations!  

Resumes

 
The following timeline has been provided to streamline the
planning process:

2 MONTHS BEFORE BOOKING ARRIVAL (DATE HERE)



The hotel will request answers for resume
questionnaire and request Catering Menus.


 
CUT-OFF DATE (DATE HERE)


At time of cut-off date, all reservations are
due and special concessions must be assigned.



ONE MONTH BEFORE ARRIVAL DATE OF BOOKING



Provide hotel completed Resume Questionnaire and menu selections for Resume and BEO processing.




15 DAYS BEFORE BOOKING ARRIVAL


 
Completed Resume draft will be sent to you for review and signature.

Completed Banquet Event Orders (BEOs) will be
sent to you for review and signatures.




10 BUSINESS DAYS BEFORE BOOKING ARRIVAL


 
 
Resume distributed internally to hotel staff advising of your group’s itinerary and special needs/hot buttons you may have.
Final BEOs will be distributed to hotel staff. Staffing is scheduled and prep food orders are placed, based on your BEO's and Resume details. 


72 BUSINESS HOURS BEFORE BOOKING ARRIVAL



At least (3) working days before your event
you must inform us, in writing, the exact number of people who will attend your event(s). (Final Guarantee)



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Hilton Palacio del Rio | 200 South Alamo Street, San Antonio, Texas 78205